Was a fair bit longer down to people ignoring all the signs saying it was 'appointment only' and that you'd need to go to the one at the Bay for a walk in appointment.
The staff were very polite, but pointed out that they couldn't give people who weren't booked in the appointments of those who were (BTW they're even still maxxed out, and have been regularly going for an extra couple of hours each evening, unpaid, to get through the actual appointments)
Posted By: Cardiff Canary, Dec 20, 09:09:53
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