You can't get your money back without caveats

From reading the FAQ's they are a bit murky - so if you want a refund then you lose the right to automatically renew and guarantee your season ticket

Posted By: inutero, Oct 6, 16:40:46

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I’m not going to wear any fancy neck attire !
Posted By: Augustus Pablo, Oct 6, 17:10:57
7
Pretty sure if you ask for refund you give up your season ticket
Posted By: KetteringRyu, Oct 6, 16:51:25
3
That's not quite right is it, thought you could ask for a refund but still reserve your ST
Posted By: WestYorksCanary, Oct 6, 16:42:18

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