You need to just ring the number on the back of your card and ask for the chargeback department. 1 of mine wanted a paper form filled in with print outs of the bookings and cancellations. The other 2 were done over the phone. From what I’ve read, the card issuer is refunding the cardholder first and then making the claim against Ryanair. And it is these refunds to the banks that are being dealt with first at Ryanair. On one of our chargeback claims that was refunded within 48 hours on a Barclays Debit card, they did say that the vendor(Ryanair) Might counterclaim In the future
Posted By: Augustus Pablo, Aug 3, 13:32:59
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