Laptop / One Drive help, please.

I got a new laptop for work at the start of last week and I have started using One Drive for the first time.

I have various letter templates saved in a folder as Word documents. When I use these, I open the template and then mail merge straight away before making any amendments as necessary in the merged document.

Since using the new laptop, I have noticed that often the original Word template is automatically deleted from the folder where I had it saved, and a generic file with the same name as the folder is placed on my desktop.

I assume that I have either inadvertently (un)checked something when setting up the laptop, or that I need to go into some settings and do similar. I have tried to GIYLF but have had no luck in finding a solution.

Is anyone that is more computer-savvy that me able to offer any guidance? Thanks.

Posted By: NxNW on June 18th 2024 at 09:44:49

Message Thread

Laptop / One Drive help, please. (General Chat) - NxNW, Jun 18, 09:44:49
- FFS, do we look like the help desk? (General Chat) - usacanary, Jun 18, 17:23:06
- If it helps (General Chat) - Captain Bligh, Jun 18, 11:40:35
  - I'm at the angry / swearing / strop stage, I'm not sure my wife would be any the wiser (General Chat) - NxNW, Jun 18, 12:21:12
- Do you have autosave on? (n/m) (General Chat) - Pixelman, Jun 18, 11:32:21
  - I do. (General Chat) - NxNW, Jun 18, 11:35:22
    - It doesn't look like removing special characters from the file paths has solved it. (n/m) (General Chat) - NxNW, Jun 18, 12:19:56

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