That’s correct as far as I can see

If you wish to cancel your Direct Debit payments for the current season (due to finish in February), you can request to do so and any Direct Debit payments that you have made towards your 2020-21 season ticket will be refunded in full, but you will not be entitled to access any of the above benefits.

You can also request to reserve your seat for the 2020-21 season and we will provide a window in March 2021 to afford you the opportunity to repurchase your season ticket and restart your Direct Debit payments. In order for us to process this you must contact the ticket office by Friday, November 20.

Posted By: Augustus Pablo on October 6th 2020 at 16:59:18

Message Thread

I've just received the email (NCFC) - emmaroyds, Oct 6, 16:34:36
- Oh joy, I don't have to do anything. (NCFC) - Garry Brooke, Oct 6, 18:45:50
- You know they said we’d get a credit for the Preston game? (NCFC) - jamesward, Oct 6, 17:21:04
  - I think it was probably linked to fans being allowed back. (NCFC) - Garry Brooke, Oct 6, 18:45:11
- I don't agree, the game by game basis made sense. (NCFC) - KetteringRyu, Oct 6, 16:50:00
  - You won’t lose your seat (NCFC) - Augustus Pablo, Oct 6, 16:57:55
    - It really couldn't be simpler. (n/m) (NCFC) - norwaay, Oct 6, 18:56:15
    - CAN I STILL GET A REFUND FOR MY 2020-21 SEASON TICKET? (NCFC) - KetteringRyu, Oct 6, 17:01:30
      - continued... (NCFC) - KetteringRyu, Oct 6, 17:02:20
        
        You have to reapply. But I think they are saying your seat can be reserved, (NCFC) - Jim, Oct 6, 17:11:04
        
        So all in all another confusing communication from Kensall (n/m) (NCFC) - KetteringRyu, Oct 6, 17:16:32
      - ... (NCFC) - WestYorksCanary, Oct 6, 17:02:16
        
        Ooh. Hmmm (n/m) (NCFC) - Augustus Pablo, Oct 6, 17:10:18
        
        So to get my money back i have to ring up, cancel everything then reserve my seat? (NCFC) - KetteringRyu, Oct 6, 17:04:29
        
        ... (NCFC) - KetteringRyu, Oct 6, 17:05:08
    - Where does it say that? The Press release mentions nothing about it (n/m) (NCFC) - KetteringRyu, Oct 6, 17:00:16
- So what will happen next year? (NCFC) - Duck, Oct 6, 16:41:54
  - Surely it’ll be all paid up ? (n/m) (NCFC) - Augustus Pablo, Oct 6, 16:58:32
  - May be a price incentive ? (NCFC) - Kar1, Oct 6, 16:49:17
- You can't get your money back without caveats (NCFC) - inutero, Oct 6, 16:40:46
  - I’m not going to wear any fancy neck attire ! (n/m) (NCFC) - Augustus Pablo, Oct 6, 17:10:57
  - Pretty sure if you ask for refund you give up your season ticket (n/m) (NCFC) - KetteringRyu, Oct 6, 16:51:25
    - Not as I understand. (NCFC) - emmaroyds, Oct 6, 17:05:41
      - Who was complaining about the current system exactly to warrant this change? (NCFC) - KetteringRyu, Oct 6, 17:09:15
        
        Gawd knows. (NCFC) - emmaroyds, Oct 6, 17:12:38
        
        I was on the consultation group... (NCFC) - BungysPie, Oct 6, 20:25:27
        
        This stinks of the away ticket calamity. It's quite simple to set up a web POLL (NCFC) - KetteringRyu, Oct 6, 17:18:45
        
        Autocorrect is not on my side today (n/m) (NCFC) - KetteringRyu, Oct 6, 17:09:40
    - Clarification here, looks like the FAQs contradicted themselves: (NCFC) - WestYorksCanary, Oct 6, 16:57:42
  - That's not quite right is it, thought you could ask for a refund but still reserve your ST (NCFC) - WestYorksCanary, Oct 6, 16:42:18
    - That’s correct as far as I can see (NCFC) - Augustus Pablo, Oct 6, 16:59:18
    - It's not very clear (n/m) (NCFC) - inutero, Oct 6, 16:45:19
      - Agreed (n/m) (NCFC) - WestYorksCanary, Oct 6, 16:45:55
- So have I and happy to roll over till next season (n/m) (NCFC) - Kar1, Oct 6, 16:39:54

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