I have just done exactly that
I'm quite reliant on the broadband and they're a world better round here than the BT offerings. So really I was just seeing if they'd knock some money off.
Bizarrely the automated phone system offered me a few quid off without me even speaking to anyone or asking (really... I'm not joking)
I got patched through to their retention team and they wiped fifteen quid a month off my bill, upped my broadband speed, set me up with a new WiFi hub and threw in sky sports (standard def) for a year free of charge.
Really pleased. I'd never got too far haggling with them before, but this time it worked. The operator was a Middlesbrough fan. We talked footy... Maybe that helped?
Posted By: Cardiff Canary on November 27th 2019 at 18:44:09
Message Thread
- Anyone off of on here called Virgin to say they're leaving? (General Chat) - Old Splat, Nov 27, 17:25:53
- Did it last week. (General Chat) - CauldRon, Nov 27, 18:55:53
- I have just done exactly that (General Chat) - Cardiff Canary, Nov 27, 18:44:09
- Probably not, it’s quite an unusual name. (n/m) (General Chat) - APB, Nov 27, 18:19:10
- Virgin van Dijk? (n/m) (General Chat) - Garry Brooke, Nov 27, 18:36:58
- I'm about to join them (General Chat) - eadie2001, Nov 27, 18:07:30
- I had a row with them because they wouldn't just accept my statement that I was leaving (General Chat) - watfordcanary, Nov 27, 17:37:07
- Wow. This bloke basically just said "bye then" (n/m) (General Chat) - Old Splat, Nov 27, 17:41:37
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